The genetic counselors at Genetic Support Foundation (GSF) are experienced and certified by the American Board of Genetic Counseling. We focus on a collaborative approach to give our patients thorough, thoughtful and fact-based care. Our genetic counselors meet with you in person or via telehealth, meaning that your appointment will conveniently take place via a video conference on a computer, tablet or smartphone. Meet our team.

Telehealth appointments can be done from a doctor’s office, your home, or anywhere else with a good internet connection. We recommend that you plan to be in a quiet and private location for the meeting, as we often discuss personal medical and family history information.

After scheduling an appointment, you will receive a welcome email with more information. At the time of your appointment, you and the genetic counselor will connect via a secure video conference site which will allow you to see and hear them. After your appointment, a summary letter will be provided to you along with our recommendations.

Yes – although some states have limited availability at this time.

Many insurances cover genetic counseling services, including those provided by telehealth, but coverage varies by state and by insurance plan. Insurances may only cover genetic counseling visits for certain indications, may not cover telehealth genetic counseling, or may not cover genetic counseling services at all. Please check your individual insurance plan. 

Prior authorization may be required. It is your responsibility to know and understand the benefits and coverage of your insurance plan. If you would like to contact your insurance to find out if they cover genetic counseling services, they may ask for a procedure (or CPT) code for the visit. The code GSF bills for genetic counseling visits is 96040.

As a courtesy, GSF will bill your insurance carrier on your behalf, but it is important to understand that you are ultimately responsible for the payment of your bill. You are responsible for any co-pays, co-insurance, deductibles, and all other procedures not covered by your insurance plan. If you are requesting that GSF bill your insurance, your insurance information will be collected when you schedule your appointment. You may also choose to pay for the genetic counseling visit and then submit the claim to your insurance company yourself for reimbursement. 

Whether GSF is in-network or out-of-network may determine whether insurance will cover the visit. GSF is currently in network with the following insurances:

  • Aetna
  • First Choice Health
  • Kaiser Foundation Health Plan of Washington Options, Inc
  • Premera
  • Regence
  • Community Health Plan of Washington

We cannot guarantee coverage by your insurance. Any questions or complaints regarding coverage should be directed to your insurance carrier.

Unfortunately at this time, we cannot bill Medicare, Tricare, or Medicaid plans outside of the state of Washington. If you have one of these insurances, you may qualify for our financial assistance program (see below) to help cover the cost of the genetic counseling visit.

A new patient genetic counseling visit is $250, and includes the initial consult as well as a summary note that will be provided to you and any medical providers you designate. Some situations are more complex, and thus may take more time (gathering records, coordinating testing, etc). Any follow-up work from your visit will be billed at $100 per hour, and will only be done with your consent. Follow-up genetic counseling visits are also billed at $100 per visit. 

If insurance is not being billed, payment for the visit is due at the time of scheduling. If you cancel or reschedule with less than 48 hours notice before your appointment, a $60 cancellation fee will be billed. Cancellations or reschedules prior to 48 hours from the appointment will be refunded in full.

Prompt Pay: A 20% discount will be applied if appointment fee is paid in full at time of in-person service, or paid online at time of telehealth booking. 

It is both the philosophy and practice of GSF that genetic services, including genetic counseling, should be available to those in need, regardless of their ability to pay. Financial assistance is available secondary to all other financial resources available, including but not limited to insurance, third party liability payors, government programs, and outside agency programs.

Eligibility for financial assistance shall be based on financial need at the time of the application, and is granted on a sliding scale based on the Federal Poverty Guidelines. For 2020:

Size of Household 100% of Poverty Level (100% of visit covered) 200% of Poverty Level (75% of visit covered) 300% of Poverty Level (50% of visit covered) 400% of Poverty Level (25% of visit covered)
1 $12,760 or less $12,761-$25,520 $25,521-$38,280 $38,281-$51,040
2 $17,240 or less $17,241-$34,480 $34,481-$51,720 $51,721-$68,960
3 $21,720 or less $21,721-$43,440 $43,441-$65,160 $65,161-$86,880
4 $26,200 or less $26,201-$52,400 $52,401-$78,600 $78,601-$104,800
5 $30,680 or less $30,681-$61,360 $61,361-$92,040 $92,041-$122,720
6 $35,160 or less $35,161-$70,320 $70,321-$105,480 $105,481-$140,640
7 $39,640 or less $39,641-$79,280 $79,281-$118,920 $118,921-$158,560
8 $44,120 or less $44,121-$88,240 $88,241-$132,360 $132,361-$176,480

Supporting income documentation is required with this application to be eligible for this program. Supporting documentation must be in the form of an IRS Form 1040. If an IRS Form 1040 is not available, or if you have circumstances that you feel are not accurately reflected by last year’s tax return, submit a brief letter explaining your income source and why an IRS Form 1040 is not available or the extenuating circumstances. Additional documentation such as W-2 statements, copies of recent paychecks, and/or bank statements showing activity may be included as well.

Upon completion of the financial assistance application, the applicant will be notified of a decision in writing within 10 business days. Click here for a copy of the financial assistance application.


submit the application online here

Cancer genetic counseling $250 – 50 minutes
This consultation is intended for individuals with a personal or family history of cancer (e.g. breast, colon, ovarian, uterine, prostate, etc.), individuals who have a relative who has a confirmed genetic mutation (such as a BRCA gene mutation), or individuals who have had previous genetic testing and would benefit from expert result interpretation. The appointment generally consists of a review of the three generation family history, interpretation, risk assessment, education, review of testing options, test result interpretation, and recommendations for medical management.

*Meets CIGNA, AETNA, United Healthcare and SelectHealth standards

Prenatal genetic counseling $250 – 50 minutes
Prenatal genetic counseling for patients who are considering genetic screening or testing during pregnancy and follow-up to discuss test results and next steps. The prenatal appointments are also ideal for patients who have already had testing or screening but would like to review their results with a genetic counselor to better understand what they mean for the pregnancy.

Preconception genetic counseling $250 – 50 minutes
Preconception genetic counseling for patients/couples who are concerned about their chance to have a baby with a genetic condition or birth defect. The appointment consists of a thorough review of the family and medical history and discussion of the overall potential benefits, limitations and drawbacks of genetic testing.

Personal or family history of heart disease or condition $250 – 50 minutes
Cardiovascular genetic counseling involves providing risk assessment and sometimes genetic testing for heart disease. Since cardiovascular disease, including heart disease and stroke, is the leading killer of American men and women, knowing whether you may have an increased genetic risk is very important. Many types of heart disease, including abnormal heart rhythms (arrhythmias), aneurysms, and heart attacks, can have a hereditary component. If you are found to have a genetic risk for heart disease, there are ways to help prevent or treat it before symptoms begin.

Review of genetic test results $250 – 50 minutes
The results of genetic tests are not always straightforward, which often makes them challenging to interpret and explain. When interpreting test results, health care professionals consider a person’s medical history, family history, and the type of genetic test that was done. Meeting with a genetic counselor may help you understand some of the limitations of your genetic test results as well as what appropriate next steps may be to help keep you healthy.

Depending on what we are seeing you for, genetic testing may be ordered or recommended. Genetic Support Foundation does not perform the testing, but we can help identify the best laboratories to use for tests that may be appropriate for you and we can help coordinate next steps. Genetic testing is typically performed on a saliva or blood sample. We can work with you and your doctor to determine the best way to follow-up with test results.

At Genetic Support Foundation it is vitally important that we protect your privacy and secure all electronic data. We ensure that storage of any health- related information (audio, visual, or paper) follows federal regulations. Should you require special consideration please contact our office.


Please contact us at:
Genetic Support Foundation
Phone: 844.743.6384
Fax: 844.813.3892
Email: info@geneticsupportfoundation.org