JOB DESCRIPTION – GENETIC COUNSELING OFFICE ASSISTANT

Location: Olympia, Washington

About Genetic Support Foundation:
Do you dream of doing something new and different? Genetic Support Foundation (GSF) is seeking energetic, caring people to build our team and further our mission. GSF is a charitable nonprofit dedicated to improving the quality of healthcare by providing up-to-date, objective genetic information to patients, providers, and healthcare organizations, supporting those in need of genetic services, and facilitating the adoption of best genetic practices. We are a growing team of professionals that value creativity, innovation, and efficiency.

Position Summary
The Office Assistant is responsible for a providing a wide range of administrative office support to the organization including answering phone lines, scheduling/managing calendars, making/confirming appointments, and writing correspondence. Must be able to work independently, be resourceful, and be a motivated self-starter. This is a full time position with a benefits package. Salary depends on experience.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

  • Processing insurance forms and assisting with billing services
  • Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
  • Greeting patients, checking them in for appointments, and ensuring our records are accurate and up to date
  • Performing related clerical work such as typing, filing, and sorting mail distribution
  • Using applicable software programs to create inventories, letters, and other business-related documents
  • Preparing mail and ordering FedEx pickups and deliveries
  • Reserving and ensuring conference rooms and office space is organized and tidy
  • Managing and ordering office supplies
  • Maintaining confidentiality of sensitive and confidential information

Minimum Qualifications (Knowledge, Skills and Abilities)

  • High school diploma; Associate or Bachelor degree in business or healthcare administration preferred
  • Experience in medical administration in a healthcare environment preferred
  • Experience with medical billing preferred
  • Strong computer skills
  • Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service
  • Must be efficient with strong attention to detail
  • Must have excellent customer service skills, demonstrate professional demeanor, and the ability to maintain confidential information
  • Must have strong skills in organization and planning, demonstrated ability to work independently, and problem solving
  • Ability to prioritize tasks, exercise sound judgment, and maintain confidentiality with sensitive information
  • Excellent communication, interpersonal, and presentation skills

Conditions of Employment:

  • Successful candidate must submit to post-offer, pre-employment drug screen and criminal background check

Working Conditions and Physical Effort:

  • Full Time position – 5 days per week
  • No or very limited exposure to physical risk
  • No or very limited physical effort required
  • Work is normally performed in a typical interior/office work environment.

How to Apply:

Please email cover letter and resume to careers@geneticsupport.org. Incomplete applications will not be considered.

Genetic Support Foundation is committed to a working environment that provides equal opportunity to all members of the community. In accordance with federal and state law, GSF prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is GSF’s policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.